Terms & Conditions
Effective Date: 21st July 2025
Welcome to The Helena Method. By accessing or using our website, online classes, or any services we provide, you agree to be bound by the following terms and conditions. Please read them carefully before subscribing or participating in any content.
About Us
This website is operated by The Helena Method, a UK-based online wellness platform offering Pilates-inspired movement classes, core training, and guided meditation.
If you have any questions, please contact us at: helena.keane@outlook.com
Eligibility
You must be at least 18 years old to use our platform. By registering, you confirm that you are legally capable of entering into a contract and that all information you provide is accurate and up to date.
Membership & Access
- Access to classes, live sessions, and content is available through a paid subscription.
- You are responsible for maintaining the confidentiality of your account and password.
- Subscriptions are non-transferable and for individual use only.
- The Helena Method reserves the right to suspend or terminate your access if misuse is detected.
Payments & Billing
- Payment for subscriptions is handled securely via third-party platforms such as Stripe or PayPal.
- Subscription fees are billed in advance, either monthly or annually, as selected.
- You can cancel your subscription at any time through your account settings. Access will continue until the end of your current billing period.
- We do not issue refunds for unused time or partial periods unless legally required.
Live Classes
- Live sessions may be held via third-party platforms such as Zoom or Youtube. By booking a class, you agree to their respective terms and privacy policies.
- You are responsible for ensuring you have a suitable internet connection and space for movement.
- We may record live classes for future use on the platform. You will always be notified beforehand, and cameras/mics can be disabled.
Health & Safety Disclaimer
- All content provided is for general wellness purposes and is not a substitute for professional medical advice.
- By participating in our classes or videos, you confirm you are in good physical condition and capable of safely engaging in exercise.
- If you are pregnant, have an existing medical condition, or are unsure about your ability to participate, consult a healthcare provider before joining.
Intellectual Property
All content on The Helena Method website (including videos, text, branding, images, and downloadable materials) is owned by or licensed to us and is protected under UK copyright law.
You may not:
- Record or redistribute any videos or sessions
- Share your login or download content for public use
- Modify, reproduce or exploit any part of the service without written permission
User Conduct
You agree not to:
- Use the website for unlawful or harmful purposes
- Attempt to hack or interfere with the platform's functionality
- Share or post inappropriate, offensive, or misleading content in any forum or community areas
We reserve the right to remove content and suspend accounts that breach these terms.
Cancellations & Termination
You may cancel your subscription at any time with 30 days’ notice. Your access will continue until the end of the notice period or your current billing cycle—whichever ends later
We reserve the right to suspend or terminate your account at our discretion if these terms are breached.
Limitation of Liability
To the fullest extent permitted by law, The Helena Method shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
Use of the platform is at your own risk.
Governing Law
These terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.
Changes to These Terms
We may update these terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the platform after changes are posted constitutes your acceptance of the revised terms.